Tax Payment & Reconciliation Coordinator

Our client is a Belgian-based financial services company that specializes in the settlement and delivery of financial securities (such as stocks, bonds, and investment funds), as well as the custody and management of these securities.
They are looking for a People Manager. This role requires extensive operational experience in managing teams across different areas and domains, implementing collaborative and innovative management models, and anticipating team needs. The candidate must understand how their decisions can impact business results and risks and foster a positive team environment. Additionally, the role involves continuously improving processes, identifying opportunities for change, communicating effectively with stakeholders, and adapting procedures to meet business needs.


  • Responsible for continuous improvements in their domain
  • Reviews & develops policies procedures with appropriate risk mindset
  • Leads and/or actively contributes to projects and operating changes, depending on the size.
  • Has a very detailed expertise "end to end" in one or few business domain. Understands the impacts on clients, operations, systems and external stake holders. Is responsible for controlling the most complex processes.
  • Manages and resolves situations outside standard processes like escalations or more complex investigations ...
  • Lead improvements in domain whether covering clients, operations or business projects from a quality, costs or risk viewpoint.
  • Coaches and delivers trainings in high / complex processes
  • Is responsible for and/or role model in continuous improvement, ie autonomous in running Problem Solving Sessions, review new processes, drafting and implementing new procedures. Applies transversal thinking. Implements structural solutions that fit within the business service context and needs. Defines, implements and monitors periodical indicators (KPIs). Analyzes data and present conclusions. Regularly reports progress to senior management and/or relevant parties.
  • Monitor performance against targets.
  • Interacts effectively with different internal and external stake holders ( other divisions, clients, depositaries ...).
  • Leads or contributes (depending on the size of the project) with a good level of autonomy to projects related to clients, risk or operations . This may require writing or validating business requirements, testing or preparing operational readiness (including delivery of training) . Work is not closely supervised but outputs are subject to managerial review.

Your profile

  • Experience in managing Operations Teams as Manager
  • Knowledge of Corporate Actions processes is an asset, but not a must.
  • Ability to manage complex escalations
  • Ability to manage client's relations
  • Strong leadership skills, able to coach people and engage the team
  • Strong Continuous Improvement mindset with good organization and prioritization skills
  • Very good analytical, technical and problem solving skills
  • Effective communication ( oral and written) and strong interpersonal skills
  • Positive minded and stress resistant
  • Drive, ability to make things change, results oriented
  • Ability to manage complex escalation


Our client offers you a permanent contrat in a well-know asset servicing bank.

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