Productiebeheerder Verzekeringen

Reference: 10029797 BrusselsBrussels PermanentPermanent OutsourcingOutsourcing
Looking for a project in the exciting insurance industry?
Then be sure to read on!

Description

As a production administrator, you will be part of our Portfolio Management department and follow
You follow up the file of your client from beginning to end:
  • You ensure the issuance of contracts in accordance with the underwriting rules and within a fixed deadline.
  • You will adjust guarantees at the request of the client
  • You will prepare annexes to contracts.
  • Reviewing or recalculating contributions
  • Registering changes
  • Monitoring the payment of premiums
  • You are the interlocutor and trusted representative of our clients.
  • You ensure a correct interpretation of the declarations, you propose appropriate solutions according to the needs of the client, you take initiatives and decisions for the client within a reasonable timeframe in order to ensure a precise, fast and efficient treatment of the files.
  • You perform all administrative tasks accurately, ensuring continuity of customer service (collective management of files, standard transcriptions of information,...).
  • You will ensure professional and thorough communication with customers, advising and assisting them in the processing of their application.

Your profile

  • You have a Bachelor's degree in Insurance and/or relevant experience in a similar position; experience in production management is a plus but not essential.
  • You have a perfect command of Dutch or you are perfectly bilingual NL/FR.
  • You work accurately and have a constructive spirit.
  • Direct contact with customers is your passion.
  • You are communicative: you can express yourself - in word and in writing - in a clear way.
  • You can empathize with the expectations of the insured.
  • You are solution oriented and have a good dose of common sense.
  • You like to work autonomously. This also means that you can make decisions quickly.
  • You can stand a bit of stress.
  • You are willing to learn continuously and are open to innovation.
  • You are a real team player: if necessary, you put your own work aside and adapt to ensure that the team continues to provide service to our customers.

Offer

Our client is active in the insurance sector.
We offer you an open-ended contract along with various legal benefits.
As a consultant, you will carry out multiple assignments with our clients in a professional work atmosphere where initiative is appreciated

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