Claims handler and Legal protection

Your duties:You assist clients if they need legal assistance following an auto, fire or family insurance claim;You identify the parties involved and determine the responsibilities;You negotiate with the opposing party in order to settle amicably the compensation of property damage and/or bodily...

Description

Your duties:
  • You assist clients if they need legal assistance following an auto, fire or family insurance claim;
  • You identify the parties involved and determine the responsibilities;
  • You negotiate with the opposing party in order to settle amicably the compensation of property damage and/or bodily injury;
  • You communicate proactively by phone and in writing with all parties involved (insured, broker, agents, insurers...);
  • In the event of legal proceedings, you will be responsible for appointing a lawyer to defend our client's interests and
and you ensure the follow-up;
  • You are responsible for the independent management of the files from A to Z.

Your profile

  • You have a Bachelor's degree (in law or insurance) or a Master's degree (in law or criminology), or
you have equivalent experience in claims management (experience in legal protection and/or personal injury claims
experience in legal protection and/or personal injury claims management is an asset);
  • You have a very good knowledge of French and a good knowledge of Dutch;
  • You are proactive, customer oriented and curious;
  • You have an analytical mind and are able to summarize and explain the main elements of a complex
elements of a complex file;
  • You are empathetic and a good negotiator.

Offer

Our client, active in the insurance sector, is a fast-growing company that offers a challenging job with a lot of responsibility, a permanent contract, a market-oriented salary based on your skills and experience, fringe benefits (group and hospital insurance, meal and ecocheques), training opportunities, a good work/life balance, and from the moment you start working, you will have the opportunity to work in a team environment.
cheques), training opportunities, a good work/life balance, and starting in September, a brand new work
September, a brand new working environment in the center of Brussels.

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