One of our clients active in consumer services is currently looking for a Telemarketer Manager.
DescriptionOne of our leading consumer services clients is looking for a Telemarketeer Expert to strengthen their marketing team. In this role, you will be responsible for managing external call centers from start to finish.
- You analyze the performance of the external call centers (KPI's analysis)
- You report to the management (conversion and quality reports)
- You provide clear reports to the management and think about optimizations
- You are responsible for price negotiations
- You create / consolidate the different needs of Telemarketing / Telesales
- You define the scope of the campaigns and ensure that the call scripts are available and of good quality.
- You define with the call centers who does what: who does the outbound path, who does the inbound path?
- Native speaker in FR/NL and very good knowledge of the other national language
- 5-10 years (or more) of experience in a similar function (telesales marketeer, etc)
- You are a team player
- You have very good communication skills and a commercial fibre.
OfferOur client is located in Brussels and offers you
- A permanent contract
- A very attractive salary package
- A very pleasant working place, accessible by public transport
- Varied responsibilities and the possibility to develop and exploit your skills in a large group of international reputation