Telemarketeer Manager

One of our clients active in consumer services is currently looking for a Telemarketer Manager.

Description

One of our leading consumer services clients is looking for a Telemarketeer Expert to strengthen their marketing team. In this role, you will be responsible for managing external call centers from start to finish.

Your responsibilities:
  • You analyze the performance of the external call centers (KPI's analysis)
  • You report to the management (conversion and quality reports)
  • You provide clear reports to the management and think about optimizations
  • You are responsible for price negotiations
  • You create / consolidate the different needs of Telemarketing / Telesales
  • You define the scope of the campaigns and ensure that the call scripts are available and of good quality.
  • You define with the call centers who does what: who does the outbound path, who does the inbound path?

Your profile

  • Native speaker in FR/NL and very good knowledge of the other national language
  • 5-10 years (or more) of experience in a similar function (telesales marketeer, etc)
  • You are a team player
  • You have very good communication skills and a commercial fibre.

Offer

Our client is located in Brussels and offers you
  • A permanent contract
  • A very attractive salary package
  • A very pleasant working place, accessible by public transport
  • Varied responsibilities and the possibility to develop and exploit your skills in a large group of international reputation

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