Customer Service

As a Customer Service Representative you will be part of a team of very nice colleagues. Within the company you will work closely with the Account Manager and Inside Sales on the realization of the sales budget and you will be responsible for the entire purchase and sales process. You will also be responsible for accounts receivable and currency management in consultation with the finance department, monitoring the purchase frequency of customers and reporting this to the Business Unit Manager and Account Managers, managing specific customer requirements and checking incoming and outgoing invoices. You will report to the Customer Service Supervisor.


For the BeNeLux team located in Mechelen, we are looking for an experienced and enterprising Customer Service Employee
  • You ensure correct processing of the incoming orders in the ERP system.
  • You place orders with the suppliers and follow up the requested delivery times.
  • You inform the customer in a timely manner if there are problems with his order.
  • You will be responsible for the invoicing of orders and the approval of suppliers' invoices. You will be solution oriented and proactive in thinking about possible improvement processes.

Your profile

  • You speak perfect Dutch and have a strong knowledge of English. French is a plus!
  • You like to work accurately
  • You like administration and variation in your job
  • You have a commercial attitude


Our client values all its employees, they invest with pleasure in the personal development of everyone who works for them. They offer a competitive salary depending on experience supplemented with meal vouchers, group and hospitalisation insurance, 13th month and transport allowance. A working week counts 39h15, this provides for 7,5 ADV days next to the 20 legal days of holiday. You can choose the hour at which your working day starts!

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