Client Support

You provide telephone support to the private clients of the brokerage firm and are the first point of contact. You think, together with the relationship managers, about the commercial support of our agencies and you are the support of the client managers in all their administrative acts (opening...

Description

You provide telephone support to the private clients of the brokerage firm and are the first point of contact.
You think, together with the relationship managers, about the commercial support of our agencies and you are the support of the client managers in all their administrative acts (opening documents, identity cards, etc.).
You give the necessary instructions to these clients when they first access the online bank and you guide them through the consultation of our website.
Within your department, you will provide, together with your team members, the necessary administrative support for the launch of new commercial campaigns, conferences and actively participate in the writing of small news items and analyses.
You are the direct contact for our institutional and professional clients. You do everything in your power to provide these clients with a more than optimal service. In doing so, you are proactive and focused on further expanding the services to these clients.
At the request of our private and business clients, you will carry out stock exchange transactions in shares, derivatives and bonds.

Your profile

You have a very good level in Dutch
You are fluent, dynamic and enthusiastic and you communicate by phone in a clear and customer-oriented way.
You are structured and accurate and well organized
You are problem solving and stress resistant
You can perfectly handle the traditional computer applications.
You have a basic knowledge of financial instruments and investing is not foreign to you.

Offer

The client offers you a contract with a financial institution in full expansion and with growth opportunities, coupled with an attractive salary package and attractive fringe benefits.

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