Customer Service Assistant

For one of our clients in the energy sector, we are actively looking for a Customer Service Assistant. Your objectives in this role: Implement efficient sales support processes (operational and administrative).To achieve the set targets.To ensure a good administrative and commercial handling of...

Description

For one of our clients in the energy sector, we are actively looking for a Customer Service Assistant.

Your objectives in this role:
  • Implement efficient sales support processes (operational and administrative).
  • To achieve the set targets.
  • To ensure a good administrative and commercial handling of customer files (in consultation with the sales service cards in the field).
  • Achieve a high level of customer satisfaction through quality management.
  • Maintain the various AS24 fuel and service cards.

Your profile

  • Holder of a bachelor's degree in business administration, communication, administration or equivalent professional experience;
  • Very good knowledge of Dutch and very good knowledge of French.
  • Experience in a customer service role (including direct customer contact) is a plus.
  • Enthusiastic, curious and energetic.
  • MS Office, especially Excel, holds no secrets for you.
  • You are detail-oriented and actively improve processes.
  • You have good telephone and communication skills.

Offer

Our client is located in the centre of Brussels and offers you:
  • An interim contract with a view to a permanent contract/
  • The opportunity to work in a leading European company.

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