Klantverantwoordelijke Customer Experience Center

After a thorough training you will be part of the Customer Experience Center. A strong and close team that advises and assists customers....

Description

After a thorough training you will be part of the Customer Experience Center. A strong and close team that advises and assists customers.

Your profile

We're looking for someone who can
  • can effortlessly handle a healthy portion of legislation.
  • A bachelor's degree. So we know you have the skills to process the necessary knowledge. And moreover, you can communicate this to your interlocutor in a comprehensible manner.
  • You can think along with our entrepreneurs and offer them solutions. But you can also give bad news while understanding the self-employed person's situation.
You are the first point of contact for customers. What better place to discover the strengths and weaknesses of the customer's service. It does not scare you off from launching improvement proposals. At the client's you are taken along and moulded into a specialist in the legislation concerning the social status of the self-employed. So you are not just thrown in at the deep end. In this way, you develop into the listening ear for the client.

Your favourite way of communicating? The one-to-one conversation, in which you use our client's story as the basis for finding a solution.
Are you only going to hear from fans? Perhaps not. But thanks to the in-depth knowledge of you and your colleagues, you can be sure that your advice is the right one.

Offer

As an organization, the client offers you the opportunity to find a healthy balance between office and home work. On average, you will work at the office two days a week. A win-win situation where you really are part of the twelve-strong team, and have enough time to start each working day with a full battery.
  • A full-time contract for an indefinite period. After thorough training, you will develop into a fully-fledged point of contact for your clients.
  • An attractive salary that is enhanced by many extra-legal benefits: including meal vouchers, group insurance and hospitalisation insurance.
  • A pleasant working environment in an office near you. With offices in all Flemish provinces, there is bound to be one that is easy for you to reach.

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