Claims Officer

Your main tasks will be to take charge of the complete management of the claims, from the declaration to the closing of each file, by coordinating with the various counterparts involved while responding efficiently to the client's expectations in compliance with contractual and legal...

Description

Your main tasks will be to take charge of the complete management of the claims, from the declaration to the closing of each file, by coordinating with the various counterparts involved while responding efficiently to the client's expectations in compliance with contractual and legal obligations:
  • Determine responsibility for declarations.
  • Coordinate with services that may be required by policyholders following an accident or incident.
  • Communicate with adjusters and possibly lawyers.
  • Coordinate with the network of approved professionals and arrange for repairs.
  • Ensure that claims are handled efficiently and that payment of valid claims is made to insureds.
  • Follow up on the status of a claim or file.
  • Ensure that the customer is treated fairly and receives excellent service.

Your profile

  • You have a Bachelor's degree in the field of insurance or law.
  • You ideally have at least 2 years of professional experience in a similar function.
  • You have excellent administrative and organisational skills.
  • You are analytical and think strategically with a strong customer focus.
  • You are able to detect opportunities.
  • You are able to negotiate and make decisions with confidence in difficult circumstances.
  • You have the insight and ability to assess objectively and adapt quickly to a given situation.
  • You communicate fluently in French, Dutch and English and have excellent reporting skills.
  • You enjoy working in a team and are able to work independently.

Offer

Our client offers an attractive salary package.

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